Website Privacy Policy

Effective Date: February 20, 2026

This Website Privacy Policy (“Policy”) describes how ABA Matrix (“ABA Matrix,” “we,” “us,” “our”) collects, uses, and shares information through our public-facing website located at https://abamatrix.com (the “Website”).
This Policy applies only to information collected through the Website. It does not apply to information processed within the ABA Matrix software platform (“Platform”) used by ABA providers to manage clinical and administrative operations. Platform privacy practices are described in our ABA Matrix Platform Privacy & Data Processing Policy.

1. Scope and Important Notice About PHI

The Website is not intended for the collection, transmission, or storage of Protected Health Information (“PHI”).
Do not submit PHI through Website forms, chat features, or email links on this Website.

2. Information We Collect

A. Information You Provide
We may collect information you voluntarily provide, such as:

  • Name, email address, phone number
  • Company/organization name, role/title
  • Messages submitted via contact forms, demo requests, or support inquiries
  • Event/webinar registrations or newsletter subscriptions (if offered)

B. Information Collected Automatically
We may automatically collect:

  • IP address and approximate location derived from IP
  • Browser type, device type, operating system
  • Website interactions (pages viewed, session duration, referring pages)
  • Cookie identifiers and similar technologies

3. How We Use Website Information

We use Website information to:

  • Respond to inquiries, requests, and communications
  • Provide demos and information about products/services
  • Operate, maintain, and improve the Website
  • Understand Website usage trends and performance
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

4. Cookies and Analytics

We may use cookies and similar technologies to support Website functionality and analytics.
You can control cookies through your browser settings. Disabling cookies may affect certain Website features.
Tracking technologies intended for advertising are not deployed within the authenticated ABA Matrix Platform environment.

5. How We Share Website Information

We do not sell personal information. We may share Website-collected information with:

  • Service providers that help operate the Website (hosting, analytics, CRM, email delivery)
  • Professional advisors (legal, accounting) as necessary
  • Authorities or third parties when required to comply with law or protect rights and safety

Service providers are contractually required to protect information and use it only for providing services to ABA Matrix.

6. Data Retention

We retain Website information only as long as reasonably necessary for the purposes described above, unless a longer retention period is required or permitted by law (e.g., dispute resolution, legal holds, compliance).

7. Your Privacy Rights (Including California Residents)

We maintain reasonable administrative, technical, and organizational safeguards designed to protect Website information. No method of transmission over the internet is 100% secure.

8. Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect Website information. No method of transmission over the internet is 100% secure.

9. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on the Website with a revised effective date.

11. Contact Us

Questions or requests regarding this Policy:
privacy@abamatrix.com
customer@abamatrix.com
+1 (888) 383-4630